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79 Main Road
Governors Bay, Canterbury, 8971
New Zealand

Cacao Retreat Terms & Conditions


She Universe Cacao Retreat Terms & Conditions



A booking is complete upon receipt of full payment to She Universe at the rate advertised at the time of the booking. It is the participant’s responsibility to check the booking and ensure that the particulars contained therein are correct.



In the event of cancellation by the participant, the following refunds apply:

2 weeks before commencement of, or during the retreat  0% refund

> 2 to 6 weeks before commencement of the retreat  25% refund

> 6 weeks before commencement of the retreat  75% refund 

In the event of cancellation of a Retreat by She Universe a full refund or alternative dates for a retreat will be offered. She Universe will not be liable for any travel expenses or losses incurred by participants. Participants are advised to have a comprehensive travel insurance covering costs for any loss.

In the event of cancellation of a Retreat due to ‘Force Majeure’ and failures beyond its control, She Universe will not be held liable for any retreat related expenses or any loss incurred by the participant. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors. Please ensure comprehensive travel insurance to cover this.



The participant is responsible for all travel arrangements and costs to/from the retreat venue.

The cost of the Retreat does not include travel to or from The Resort on arrival and departure or personal insurance. She Universe recommends that participants purchase a comprehensive travel insurance cover for cancellation, medical expenses, personal accident, personal luggage, money and public liability before travel.

She Universe accepts no responsibility or liability for any loss, personal injury/death, or damage to personal belongings and property whatsoever.



The participant agrees to advise She Universe of any physical, mental or emotional condition/s that could impact her participation in this retreat, e.g. injuries, chronic conditions, recent medical or surgical procedures, any medication/s taken and the ailment/s the medicines are addressing.

The participant agrees to inform She Universe of any pre diagnosed psychiatric conditions and prescribed medications. The participant agrees to continue all prescribed medications prior to and during attendance at retreats held by She Universe.

The participant agrees to waive any liability arising from any physical, mental or emotional conditions arising during or after the retreat.



She Universe reserves the right to decline a participant’s booking on a retreat. A full refund will be provided if payment has been received.

On occasion She Universe has to act in the interest of a participant’s health and safety and the wellbeing of the entire retreat group. The participant agrees to comply with decisions of She Universe in relation to her continued retreat attendance.

In the event that a participant’s behaviour is not compatible with the general enjoyment and wellbeing of the group at large, She Universe reserves the right to prohibit the participant from continuing the retreat. In such a case, She Universe will not be liable for any refund, compensation to the participant, or for any additional costs incurred by the participant.

Should the participant have a complaint during the Retreat, she should immediately inform Oonagh Browne.



The above Retreat Terms & Conditions outline the agreement between the retreat participant and She Universe. No representation, term, warranty or condition can be expressed or implied by reference to any other writing, advertisement or conversation. This agreement may only be varied in writing by a duly authorised representative of  She Universe.